Special Investigation Division

Stamp Out Governmental Fraud, Waste & Abuse

Hector H. Balderas
NM State Auditor

“We can’t afford governmental fraud, waste and abuse in New Mexico. With your help, we can protect our precious taxpayer dollars”

CALL 24/7
1-866-OSA-FRAUD
(1-866-672-3728)

Or Report on the
WEB by clicking here!

 

Stamp Out Government Fraud Waste and Abuse

You Can Make A Difference! 

“Relatively few fraud and abuse offenses are discovered through routine audits. Most fraud is uncovered as a result of tips and complaints from other employees.”

Source: Association of Certified Fraud Examiners

Reports may be made anonymously and your telephone number will not be tracked using caller identification
Frequently Asked Questions   What Is An Audit

How Our Process Works  Types of Issues We Handle

Types of Issues Other Agencies Handle
 

 

Questions on Fraud Reporting

Reporting Suspected Fraud, Waste and Abuse of Public Resources to the Office of the State Auditor (OSA)

 

 

Fraud Reporting Process

How reports of suspected Fraud, Waste and Abuse of Public Recources are processed by the Office of the State Auditor

 

Questions you should be prepared to answer (If Possible):

What

Who

Why

Where

How

When

Click below for Fraud Reporting Process flow chart.

AttachmentSize
SID_CoO Policy Flowchart.pdf15.02 KB

Issues We Handle

Issues That Fall Within the Statutory Authority of
The Office of the State Auditor

Conflicts of Interest/Favored Treatment

 

An organization, and any employee of an organization receiving public monies provided by the State of New Mexico owes a duty to the State and its citizens to act in their interest when carrying out the duties associated with such funding. A Conflict of Interest exists when the employee (or organization) has some personal kinship, friendship, financial or political interest that may cause the employee (or organization) to place personal and/or organizational interests above this duty.  Favored treatment, misuse and abuse of public resources are what can result when the legitimate goals and objectives of an organization are compromised for the benefit of a chosen few.  

Examples of related issues:

  • Writing off or reducing liabilities; such as cancelling traffic tickets or reducing fines and fees for self, friends or relatives
  • Improper reduction or elimination of amounts owed for goods or services provided; including favored treatment extended due to political association, title, position or relationship
  • Sending/referring a customer, another employee, a vendor or stakeholder to a business vested in or otherwise controlled or operated by the employee making the referral, or one in which the employee has an interest in directly or through association (such as a relative or close friend)
  • Using goods or services belonging to the organization, such as computers and phones, to support personal interests and activities (not business-related)
  • Awarding contracts or hiring personnel in exchange for political or campaign assistance, including contributions
  • Expending public resources on a businesses owned by the employee or one in which the employee has an interest in, personally or through association
  • Intentional violations of State Procurement regulations and related good business practices, thereby subverting fair and open competition; resulting in a specific vendor and/or individual(s) gaining unfair advantage
  • Intentional violations of State Travel and Meal Reimbursement regulations and related good business practices, thereby resulting in unreasonable, unnecessary and/or unallowable expenditures being paid with pubic monies; including reimbursements of travel and meals associated with spouses and others not contracted with or otherwise employed by or providing service to the organization
  • Accepting or providing gifts of trips, money, goods or services from or to another, including suppliers/vendors, resulting in or otherwise giving rise to the appearance of less than arms-length/fair dealings

Fraud by an Employee

The commandeering of public resources for personal gain.  Deliberate attempts to deceive in order to achieve personal gain or benefit (as opposed to providing inappropriate benefit or gain to others).  The solicitation or acceptance of cash, favors, or gifts to perform a function the employee is required by the job description or duty to perform.

  • Examples of related issues:
  • Kickbacks, embezzlement, theft of public resources by an employee
  • Money, labor and materials belonging to the organization, paid for with public dollars, diverted by the employee or personal as opposed to organizational use and benefit; including public monies deposited into a personal account
  • Kickbacks to the employee in the form of campaign contributions, charitable donations, money, free labor, materials, discounted prices, gifts or anything of value that constitutes reward or payment for having awarded, used or otherwise directed organizational resources towards a specific project, vendor, individual or entity; regardless of whether legitimate goods and services were provided to the organization in the process   
  • Contract administration where the employee receives payment or other benefit, for enabling a vendor to fraudulently bill and/or be paid for work and/or materials not provided, not provided in accordance with agreed upon terms and conditions, or where agreed upon terms and conditions are detrimental to the organization and contrary to the public need; including practices that enable payment for goods and services not considered necessary, or that are unreasonably priced and/or would be considered an unallowable cost under normal circumstances.   
  • Note: Issues related to generating personal loans to or for any executive officer or director should be coded as “Improper Loans to Executives.” For more information the “Improper Loans to Executives” definitions.

Theft of Time by An Employee

Any act or omission which causes an employee to be paid for time not worked for the benefit of the client company.

 

Procurement & Contracting Improprieties

Violations of the State of New Mexico Procurement Code and other contracting industry standards increases the likelihood of questionable practices that result in lower quality and/or higher costs being incurred for goods and services.  Questionable practices include solicitations that result in unreasonably high costs, low quality, and/or are otherwise unnecessary or unallowable expenditures of public monies.  Related improprieties include: bid-rigging; order-splitting to bypass the Request for Proposal (RFP) process or other large-dollar procurement requirements; sole-sourcing of contracts when, in fact, the competitive process would be more appropriate or is otherwise mandated by law or policy; contract administration that enables vendors to be paid for services or goods not provided; individual who authorize or otherwise decides a contract award and, at the same time, has a vested interest in the company receiving the award.   Potential conflicts of interest stemming from less-than-arms-length dealings are also a concern—where the individual influencing the contract award or administrating the contract is either related to or has such a close association with one or more of the company’s principals as to create reasonable doubt as to his/her ability to place fiduciary duty above personal bias.

Improper Loans to Executives or Governing Body members

 

Directly or indirectly arranging for the extension of credit, or to renew an extension of credit in the form of a personal loan to or for any executive officer or governing body member; including utilizing organizational assets to collateralize personal loans for the same. 

Excesses in Benefits, Travel and/or Meal Allowances

Excessive contributions of organizational resources to an individual retirement plan, excessive quantity and/or questionable travel activity, and/or excessive meal and entertainment expenditures.

Financial and Cost Reporting Irregularities
 

Acts related to the purposeful misstatement of financial position, project costs and/or destruction of related audit workpapers or accounting documents. Acts that fraudulently influence, manipulate, or mislead the public, regulators, decision-makers, independent public or certified accountants and others who rely on the accuracy and completeness of cost and financial reporting. 

Note:  This incident reporting category does not include issues related to theft or embezzlement, misappropriation or misuse of funds, waste, conflicts of interest, contracting misconduct or wage/hour Issues.

Examples of related issues:

  • Falsifying of Bank Reconciliations
  • Falsifying the Trial Balance and/or Financial Statements
  • Falsifying of Inventory, Property (Fixed Asset) or Other Reconciliations
  • Purposeful Misstatement (Over or Understatement) of Assets or Liabilities
  • Purposeful Misclassifying (False Categorizing) of Expenditures
  • Improper/Unauthorized Write-offs, Disposal or Removal of Assets
  • Purposeful Delay or Acceleration of Revenue and/or Expense Recognition
  • Improper Diversion/Use of Funding to Cover Costs Incurred by Unrelated Activities/Programs
  • Falsely Recording/Posting of Costs Against Unrelated Activities/Programs  

 

 

Issues Other Agencies Handle

 

ISSUES THAT DO NOT FALL WITHIN THE STATUATORY AUTHORITY OF

THE OFFICE OF THE STATE AUDITOR

 

Fraudulent  Insurance and/or Licensing

 

 

State Licensing and Insurance related issues are handled by the Public Regulatory Commission for the State of New Mexico. 

 

Contact information:  1-888-427-5772

Web address:  http://www.nmprc.state.nm.us/

 

 

Policy Issues

 

 

Public Record Requests

 

 

Policy related issues are handled by the Governing Body (Commission or Board) associated with the organization and/or by the Independent Public Accountant (IPA) that audits the organization. 

 

Public Record Requests are handled directly by the organization whose records are being requested.  If an organization is unresponsive to the request the Governing Body (Commission or Board) associated with the organization or the State Attorney General can provide additional guidance.

 

Contact information:  505-476-2200

Web address:  http://www.governor.state.nm.us/boards.php

 

Contact information:  1-800-678-1508

Web address:  http://www.nmag.gov/

 

 

Procurement Process Questions or Challenges

 

General questions regarding the State procurement process, including questions on how to contest the award of a procurement contract, are handled by the State Purchasing Office. 

 

Contact information:  (505) 827-0472

Web address:  http://www.generalservices.state.nm.us/spd/

 

Note: Allegations of suspected financial fraud, waste or abuse of public resources linked to a specific procurement action and potentially being of a criminal nature, should be reported to the Office of the State Auditor via the OSA fraud hotline.  This includes allegations of purposeful or systematic violation of the State Procurement Code for purposes of achieving personal advantage or gain and/or benefiting specific individual(s) or company(s) for the same purpose, including the approval or authorization for payment of false or inflated billings.

 

 

Product or Service Quality Concerns

 

Quality related issues are handled by the Governing Body (Commission or Board) associated with the organization.    

 

Contact information:  505-476-2200

Web address:  http://www.governor.state.nm.us/boards.php

 

 

Misuse of Confidential or Proprietary Information

 

Unauthorized release of propriety/confidential employee related information is handled by organizations HR Department, the Governing Body associated with the organization and/or the State Personnel Office for the State of New Mexico.

 

Contact information:  505-476-7759

Web address:  http://www.spo.state.nm.us/

 

Unauthorized release of propriety/confidential vendor information is handled by the State Purchasing Office for the State of New Mexico.

 

Contact information:  505-827-0472

Web address:  http://www.generalservices.state.nm.us/spd/index.html

 

Unauthorized release of propriety/confidential information belonging to the State of New Mexico is handled by the Office of the State Attorney General for the State of New Mexico.

 

Contact information:  1-800-678-1508

Web address:  http://www.nmag.gov/

 

 

Retaliation of Whistleblowers

 

The State of New Mexico does not currently have a law in place that protects whistleblowers from retaliation.  Questions related to whistleblower protection are handled by the Office of the State Attorney General for the State of New Mexico.

 

Contact information:  1-800-678-1508

Web address:  http://www.nmag.gov/

 

 

Public Safety

 

 

Safety concerns are handled by the New Mexico Department of Public Safety.

 

Contact information:  505-827-9000

Web address:  http://www.dps.nm.org/

 

 

Security

 

 

Security concerns are handled by the New Mexico Department of Homeland Security and Emergency Management.

 

Contact information:  505-476-9600

Web address:  http://www.nmdhsem.org/

 

 

Environmental Protection

 

Environmental concerns are handled by the New Mexico Environmental Department.

 

Contact information:  505-827-2855 

Web address:  http://www.nmenv.state.nm.us/

 

 

Wage and  Hour Issues

Unemployment Compensation

 

Wage and Hour issues, including violations of labor laws and unemployment compensation concerns, are handled by the New Mexico Department of Labor.

 

Contact information:  505-841-2000

Web address:  http://www.dws.state.nm.us/

 

 

Customer Relations

Open Meetings Act Violations

 

Open Meetings Act violations and Consumer related complaints are handled by the Office of the State Attorney General for the State of New Mexico

 

Open Meetings Act violations and Consumer related complaints are handled by the Office of the State Attorney General for the State of New Mexico

 

Contact information:  1-800-678-1508

Web address:  http://www.nmag.gov/

 

 

Discrimination and/or Sexual Harassment

 

Discrimination issues are handled by the Department of Human Rights for the State of New Mexico or the Federal Equal Employment Opportunity Commission.

Contact information:  1-800-566-9471

Web address:  http://www.dws.state.nm.us/dws-humanrights.html

 

Contact information:  1-800-669-4000

Web address:  http://www.eeoc.gov/albuquerque/index.html

 

 

Employee Relations

 

 

Employee relations issues are handled by the Department of Human Rights for the State of New Mexico.

Contact information:  1-800-566-9471

Web address:  http://www.dws.state.nm.us/dws-humanrights.html

 

 

Workplace Violence

Substance Abuse

 

Workplace violence issues are handled by the organization’s HR function in conjunction with local law enforcement.

 

Substance abuse issues are handled by the organization’s HR function

 

Contact information:  Depends on city/county where incident occurred.